Cognitive Bias - How do you keep from making listening errors
For those of you who have heard the phrase: “Possession is 9/10 of the law”, you will most likely appreciate this: Perception is 9/10 of reality.
This 90 minute exploration is an open discussion on how you increase your effectiveness as a leader and a communicator by addressing cognitive bias.
Critical Conversations: How Do You Get Better in Tough Conversations?
Critical conversations are often dubbed “difficult” because we tend to fear them. But navigating these conversations is a necessary part of work life, and an essential skill for any manager.
How Do You Effectively Get A Message Across to an Audience?
Communicating a message so that it is received in the manner it is intended is sometimes a challenge.
Messages are interpreted largely based on the biases and experiences of the receiver. This exploration is focused on how you can use “priming words” to better craft your communications so that your audience is more likely to hear and understand what you are saying. (Communication mojo!!)